Assistant Director of Institutional Support Services for Enrollment

Search:#1312
Date Posted: 11/26/2024
Type/Department:Administrator in Admissions Office
Search Status:Searching for Candidates - Accepting Applications
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Hampshire College

Department:  Institutional Support Services        

Job Title: Assistant Director of Institutional Support Services for Enrollment

Position Type: Full Time

Schedule: 35 hours a week 

Pay Range/ Status: $58,000 / Exempt  

Location: Hampshire College Campus in Amherst, MA  

Reports to: Director of Institutional Support Services

Anticipated Start Date: January 13, 2025

Hampshire College, an independent, innovative liberal arts institution and member of the Five College consortium, is located on a beautiful rural campus in Amherst, Massachusetts. We provide residential undergraduate education to nearly 900 students. Each department at Hampshire College contributes to the collaborative culture of the organization and plays an important role in the success of the College. The institutional support services team provides technical and logistical support for advancement, admissions, financial aid, and event services. As part of this team, you will ensure that we achieve our enrollment goals.  

DESCRIPTION OF RESPONSIBILITIES:

Reporting to the director of institutional support services, the assistant director of institutional support services for enrollment is responsible for admissions data and operations management as part of the institutional support services team in the division of institutional support.

They serve as a user and administrator for Hampshire’s enrollment instance of Technolutions’ Slate and manage the application data flow between Slate and Ellucian’s Colleague. They provide support for the daily operations of Slate, including investigating and configuring Slate forms, communications, events, interviews, portals, workflows, data imports, automations, queries, and reports. This includes creating and updating weekly reports as required to monitor enrollment goal progress, and building and updating queries and reports for enrollment data analysis as requested. They collaborate with admissions staff to ensure that all files are reviewed, and that decisions and information are delivered to students in a timely fashion. They assist with annual updates and cycle preparation.

This role will work with both internal stakeholders including: admissions, financial aid, central records, and IT; and external vendor relationships including: ACT|NRCCUA, CampusReel, College Board, Common Application, SCOIR, and others.

REQUIRED SKILLS:

  • Experience managing a CRM database
  • Familiarity with enrollment operations
  • Analytical, problem-solving mindset
  • Excellent communication and collaboration abilities
  • Experience with data migration
  • Awareness of best practices surrounding data usage and security
  • Desire to work in an organization that values and promotes diversity, equity, inclusion, and anti-racism.

Preferred

  • Experience with Technolutions’ Slate database
  • Experience with Ellucian’s Colleague database
  • Experience with Entrinsik’s Informer reporting tool
  • Proficient in MS Office (Excel, Access, Word etc.)
  • Experience with technology project implementation and management
  • Experience in a higher education setting

REQUIRED CERTIFICATION, EDUCATION, AND EXPERIENCE:

  • Four-year college degree or equivalent
  • Minimum of two years job related experience

Required Alternatives to formal education and paid work experience may be considered as equivalent qualifications to include military service/training, volunteering, activism, and other non-traditional programs and experiences related to the position.

BENEFITS:

Hampshire College offers an excellent benefits program for eligible employees such as medical, dental, vision, life insurance, retirement plan, flexible leave plans, and many other fringe benefits. For information on Hampshire College, including more information on employee benefits and our company culture, visit our website at www.hampshire.edu.

WHO SHOULD APPLY:

Hampshire College is an equal opportunity employer and deeply committed to a community of excellence, equity, diversity, and inclusion. We are particularly committed to revealing and combating the social and institutional structures that support racism and white supremacy in all phases of employment and college life. We believe that the educational and employment environment is enhanced when diverse groups of people with diverse ideas come together to work and grow. We encourage applications from women, underrepresented minorities, persons with disabilities, sexual minority groups, veterans, and other candidates who will contribute to the diversification and enrichment of ideas and perspectives. Hampshire College is committed to removing barriers to employment faced by equity-seeking groups and encourages (but does not require) members of these groups to self-identify in their application materials. Applicants whose work incorporates a global perspective and a demonstrated commitment to issues of diversity in the work environment are particularly encouraged to apply.

HOW TO APPLY:

Please submit your cover letter, resume and names/phone numbers of three professional references via our website at https://jobs.hampshire.edu/

Review of applications will begin immediately and will continue until the position is filled. 

Hampshire College is an equal opportunity institution, committed to diversity and inclusion in education and employment.